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Testing Strategy and Diagnostics

I am not sure about the best testing strategy for my patient. Will you help me decide what test(s) to request?

Absolutely! Feel free to send an e-mail with your patient’s clinical details to inquiry@mgz-muenchen.com and one of our clinical geneticists will review the case and suggest a testing strategy to you.

How long does it take to get test results?

The turnaround time for standard analyses is 3 to 6 weeks.

Can I request expedited testing?

Urgent samples can be rushed through in some instances; additional fees may apply. For case-specific information, contact us at inquiry@mgz-muenchen.com.

What is included in the test report?

To view sample test reports, please click here.

How do you interpret detected sequence variants?

For information on variant classification, please see Classification of Genetic Variants.

Do you periodically review unclassified sequence variants?

If you would like to request the review of a variant from one of our reports, contact us at inquiry@mgz-muenchen.com.

Sample Requirements & Shipping

What are your sample requirements?

Sample requirements vary depending on the type of test. For details, please see our sample requirements.

What do I need to include with my sample(s)?

Please package your sample(s) along with the following:

  1. A completed Test Request Form referencing the Inquiry or Order ID you received for your price request via MGZ’s online price request portal.
  2. A print-out of the cost statement you received via e-mail for price requests sent by e-mail through our contact form or directly to inquiry@mgz-muenchen.com.
  3. A completed MGZ Patient Consent Form (suggested).

How do I package and ship a sample?

Clinical specimens fall into UN 3373 “Biological substance, Category B” and must be transported in compliance with 49 CFR, Part 173.199 or IATA Packing Instruction 650. Should a sample arrive mislabeled, unlabeled, or damaged, we reserve the right to not perform analysis see shipping instructions.

Where do I ship the sample?

Our mailing address for samples is:

MGZ - Medical Genetics Center
Bayerstr. 3-5 | Receiving: Schlosserstr. 4
80335 Munich

Will MGZ pay for shipping?

MGZ does not cover the costs of international shipping at this time.

How do I know when you have received my sample?

We will send you a confirmation of sample receipt once our receiving department has entered your test request into our system.

Costs & Billing

How much does testing cost?

Test pricing varies depending upon the test requested. Clinicians are welcome to request pricing for one or more analyses from our test catalog  and/or under Genetic Testing via MGZ’s online Price Request portal or can also send us a price request via e-mail to inquiry@mgz-muenchen.com.

If my institution sends many samples to MGZ for testing, can we get a discount?

We are happy to discuss potential partnerships with institutions sending high volumes of samples. Please e-mail us at inquiry@mgz-muenchen.com for more information.

When will I be billed for the test?

MGZ reserves the right to request payment in advance of genetic analysis. If you are not required to pay in advance, the invoice will be sent at the same time as the test report.

Can you e-mail me the bill?

Yes! We can send the invoice by e-mail via our secure file exchange system and/or by postal mail. Just indicate the billing method(s) on our test request form.

What payment options are available?

Invoices can be paid by bank transfer, PayPal, or credit card. Your invoice will contain MGZ’s bank account details for a bank transfer. If you would like to pay by credit card, please use the credit card payment form.

General Questions

Is your lab accredited?

Yes! MGZ has been accredited since May 2000 by the DAkkS, the German Accreditation Body. Read more about our accreditation and quality assurance here.

Informed patient consent should always be obtained prior to testing. It is the responsibility of the requesting clinician to ensure the patient or his/her legal representative has been given genetic counseling with an explanation of the possible consequences and implications of genetic testing as well as sufficient time and opportunity to ask questions. Genetic testing must be voluntary. If your institution has a consent form which has been completed by the patient and the requesting clinician, please include this with your test request. Patient counseling and consent must be given in accordance with national and regional laws. You can also use our consent form, in compliance with the German Genetic Diagnostics Act (GenDG).

Terms and Conditions?

Our terms and conditions can be found here.

What happens to the remaining DNA after testing?

After the completion of molecular genetic analysis, all remaining unused DNA will be stored on location and is thus available for future testing. If you wish for the remaining unused DNA to be destroyed after testing, please indicate this clearly on the test request form.